Shipping Policy (RetroLily)

At RetroLily, we aim to deliver your favorite styles quickly and securely, no matter where you are in the world. Please review our shipping details below.

1. Processing Time

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not shipped or delivered on weekends or holidays.

  • During peak seasons or sales events, processing times may be slightly longer.

2. Shipping Methods & Estimated Delivery

We partner with reliable carriers to provide global delivery.

  • Standard Shipping: 7–15 business days (depending on destination)

  • Expedited Shipping: 5–10 business days (available for selected countries)

Please note: Delivery times are estimates and may vary due to customs clearance, local carrier delays, or unforeseen events.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on your location and chosen shipping method.

  • We occasionally offer free shipping promotions (see banner or product page for details).

4. Customs, Duties & Taxes

  • International shipments may be subject to import duties, taxes, or customs fees, which are imposed once the package reaches your country.

  • These charges are the customer’s responsibility and are not included in the item price or shipping fee.

5. Tracking Your Order

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.

  • Please allow up to 48 hours for tracking information to become available.

6. Shipping Restrictions

  • We currently ship to most countries worldwide.

  • If your country does not appear at checkout, please contact us at retrolily8@gmail.com for assistance.

7. Delays & Lost Packages

  • While we work closely with our carriers, we cannot be held responsible for delays caused by customs or postal services.

  • If your package is lost in transit, please reach out to us within 30 days of the expected delivery date, and we will assist you in resolving the issue.

8. Contact Us

For any shipping questions, please email us at:
📧 retrolily8@gmail.com
Our customer service team will respond within 48 hours (business days).